Privacy Policy

1. Introduction

Welcome to ChinaCapsFactory.com (the “Site”). China Caps Factory (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and use this Site. By using this Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information
When you request a quote or interact with our Site, we may collect personal information that you provide to us. This information may include, but is not limited to:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Details of your logo, graphics, or text for customization

2.2 Non-Personal Information
We may also collect non-personal information about your visit to our Site. This may include:

• IP address

• Browser type and version

• Operating system

• Referring website

• Pages visited and duration of visit

3. How We Use Your Information

3.1 To Provide Services
We use your personal information to process your quote requests, provide customer support, and fulfill your orders. This includes communicating with you regarding your request and customizing our products based on your specifications.

3.2 To Improve Our Site
We use non-personal information to analyze trends, track user movements, and gather demographic information to improve the functionality and user experience of our Site.

3.3 Marketing and Communication
With your consent, we may use your personal information to send you promotional materials, updates, or newsletters related to our products and services. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails we send.

4. How We Protect Your Information

4.1 Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers and encryption technologies where appropriate.

4.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Sharing Your Information

5.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our Site, processing payments, or fulfilling orders. These service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.

5.2 Legal Requirements
We may disclose your personal information if required to do so by law, or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or respond to legal processes.

6. Cookies and Tracking Technologies

6.1 Cookies
Our Site may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your activity on our Site.

6.2 Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our Site.

7. Your Rights

7.1 Access and Correction
You have the right to access and correct your personal information that we hold. If you wish to update or delete your personal information, please contact us using the information provided below.

7.2 Opt-Out
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

8. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this Site. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

PapaChina Promotional Supplier (Head Office)
BLDG 23.JinBi Industrial Park, HuangTian, XiXiang, BaoAn District
Shenzhen-Guangdong, - 518126

Thank you for visiting ChinaCapsFactory.com. We value your privacy and are committed to protecting your personal information.